Solutions
Build the agentic enterprise.
AI agents first, with the data, platforms, governance, and engineering to make them work in production.
AI agents and agentic workflows
AI assistants answer questions. Agentic systems take controlled action. We design specialized agents that can reason across company knowledge, call approved tools, coordinate multi-step processes, and escalate to people when judgment is required.
Agent design and orchestration. role-specific agents that plan work, use enterprise tools, collaborate across steps, and operate within clear boundaries.
Human-in-the-loop workflows. configurable approvals, escalation paths, permissions, and checkpoints for high-impact actions.
Evaluation and observability. continuous testing, tracing, cost monitoring, and audit logs so every agent can be measured and governed in production.
Enterprise search and knowledge discovery
Search across documents, wikis, databases, and other silos using hybrid retrieval. We design the indexing, permissions, and evaluation layers that keep results relevant and safe.
Semantic and hybrid search. combine keyword search with vector-based retrieval to improve relevance.
Unified knowledge graph. ingest and index siloed data sources in one queryable intelligence layer.
Secure access control. preserve permissions and governance at query time across every indexed source.
Customer intelligence and support
By turning your institutional knowledge into intelligent agents, we build support platforms that understand your products, policies, and edge cases. Every response is grounded in your actual documentation, with citations that your team and customers can verify.
Cody AI. a support agent that resolves customer questions using your knowledge base, with citation trails and confidence scoring.
Helpdesk automation. AI-powered triage, routing, and resolution workflows that integrate with your ticketing systems.
Knowledge base intelligence. analysis of support patterns to identify gaps, surface common issues, and improve documentation.
Generative marketing and content
We build content systems around your brand guidelines, tone, visual identity, and compliance requirements, then connect them to review and distribution workflows across channels.
Flow platform. an end-to-end content system for ideation, drafting, brand alignment, and multichannel distribution.
MarTech integrations. connections to your existing stack, from CMS platforms and social schedulers to analytics dashboards.
Brand voice calibration. models tuned to your terminology, style guidelines, and regulatory constraints.
Custom AI engineering and consulting
Not every problem fits a product. Our engineering lab designs and builds custom AI solutions that embed directly into your existing ecosystem, with the security, governance, and performance characteristics your organization requires.
Architecture design. technical blueprints covering model selection, deployment topology, pipeline configuration, and security layers.
Embedded AI. custom integrations that bring AI capabilities into your applications, workflows, and internal tools.
Security and governance. role-based access controls, audit trails, data sovereignty configurations, and compliance frameworks built into every solution.
Audience intelligence and insights
We combine behavioral research and data analysis to understand audiences across the customer lifecycle. The work connects segmentation, journey mapping, content strategy, and measurement to business outcomes.
Behavioral analytics and segmentation. audience profiling, behavior analysis, and journey mapping across the customer lifecycle.
Content Resonance System™. our proprietary CRS™ uses data science to align content topics with customer conversations and score assets before launch.
Insight-led strategy and measurement. ROI models, performance dashboards, and evidence that guide creative, content, media, and customer experience strategy.
A practical next step
Put AI agents to work
on the right problem
We'll help you identify where AI agents create real value, design the right controls, and build the systems needed to deploy them with confidence.