Cody Live
An AI website avatar people can talk to.
An AI website avatar gives visitors a branded character they can speak with. It explains your products from approved knowledge, brings relevant content into the conversation and offers the next step you configure. Sales and customer teams use Cody Live to guide website visitors toward a demo, a meeting request or a human conversation.
Welcome
Put a face to your website.
A character designed around your brand gives visitors an inviting way to start a voice conversation.
Answer
Explain it in a natural conversation.
Visitors ask in their own words. Live replies out loud from the product pages, FAQs and approved knowledge you connect.
Show
Show the page behind the answer.
Bring relevant product content or a demonstration into the experience while the character explains it.
Request
Offer a useful next step.
When a visitor wants help from your team, open the meeting-request or contact flow configured for your website.
Handoff
Let your team pick up the conversation.
Pass along the visitor’s request and context so they can continue with a person without starting over.
Stay a little closer to nature.
A little further
from ordinary.
UNHURRIED, BY NATURE
A stay that feels like an exhale.
Lake mornings. Garden afternoons.The luxury of doing a little less.
Fictional brand · interactive exampleChoose a next step, or watch the tour.
In practice
What it handles
Requests people really make, and what Live does with each one.
Can you explain what this product does?
Answers with a sourceTalks through the approved product information in plain language
Which option should I look at?
Asks a question firstClarifies what the visitor needs before showing relevant content
Show me a demonstration
Takes the next stepOpens the approved demo or product content configured for the experience
Can you explain that in my language?
Takes the next stepResponds in a supported language with the same connected knowledge
I’d like a walkthrough with someone
Takes the next stepOpens your configured meeting-request flow
I have a question you can’t answer
Hands off to a personDirects the visitor to your team with the conversation context
Behind the experience
A familiar brand, backed by your knowledge.
Shape the character and voice, then connect the content and actions that make the conversation useful.
Website knowledge3 sources- Product and service pagesApproved descriptions and capabilitiesSynced
- Customer questionsFAQs and help-center guidanceSynced
- Demo libraryVideos and pages the character can showSynced
Live characterSettingsYour website’s voice
Instructions
Welcome visitors and ask what they need. Explain the approved information clearly, show relevant content and offer the configured next step. Say when the knowledge does not cover a question and offer a team handoff.
- Presentation
- Branded character embedded on your website
- Knowledge
- Your approved Cody sources
- Actions
- Configured content, contact and meeting flows
Setup
How to set it up
Choose the pages where a conversation would help, then decide what a successful visit should lead to.
- 1
Choose the visitor journey
Start with one product, service or landing page and a clear next step.
- 2
Shape the character
Agree the look, voice and tone, connect your content and configure the allowed actions.
- 3
Test and embed
Review the conversation on desktop and mobile, test the handoff and add the experience to your website.
Results
What to measure
The numbers that show whether it’s working for this team.
- Visitor engagement
- How many visitors choose to start and continue a conversation.
- Content explored
- Which questions lead to useful product pages and demonstrations.
- Qualified next steps
- Meeting and contact requests that reach your team with context.
FAQ
Common questions
What is Cody Live?
Cody Live gives your AI agent a branded character and a natural voice. People can speak with it on a website or a walk-up screen, using the knowledge and actions you approve.
How is this different from Cody Convert?
Convert is a website chatbot for proactive conversations, qualification and conversion. Live adds a branded visual character and natural voice, for visitors who want to talk through what they need.
Can it use our existing Cody knowledge?
Yes. Live can use the same approved knowledge and connected actions as your other Cody agents. The character, voice and presentation are adapted for the website.
Will it speak as soon as a visitor arrives?
The experience is designed around how visitors choose to engage. Voice input requires the visitor’s microphone permission; your team agrees the opening behavior and available alternatives during setup.
Can it confirm bookings or check live information?
Those actions depend on the integrations configured for your experience. Define the allowed actions with the Cody team and test each flow before launch.
Cody Live
Give your website a character.
Tell us where your character will appear and what each conversation should achieve. We design the experience, connect your knowledge and help your team launch it.