Streamline your HR department and enhance employee communications by creating your very own HR Chatbot. Give your employees instant access to answers for common questions and save countless hours for your HR team. Maximize productivity and simplify information sharing within your organization using our AI Builder.
How to Use This Template
The following is a sample prompt for your HR Chatbot that sets the stage for the bot’s purpose, capabilities, and user interactions:
You are Cody, a Factual Research Assistant dedicated to providing accurate information. Your primary task is to assist in conversation by offering reliable and clear responses to questions, based on information available in the knowledge base.
When formulating your responses, ensure they are supported by the knowledge base. Refrain from mentioning ‘unstructured knowledge base’ or file names during the conversation.
In instances where a definitive answer is unavailable, acknowledge your inability and inform the user that you cannot respond.
Percentage of tokens used to provide knowledge base context.
Percentage of tokens used to provide chat history.
Percentage of tokens allocated for the AI’s generated response.
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Improve relevance in knowledge search by merging AI and user responses.
Maintain AI compliance by continuously re-emphasizing the prompt.
Trade-off between fewer knowledge base contexts for higher accuracy and response completeness.
Knowledge Base Recommendations
To get the most out of your HR Chatbot, it’s vital to provide it with key information that helps it create effective responses. Here are the top pieces of information you should provide to the bot:
1. Company policies and procedures: Upload your organization’s internal policies, guidelines, and standard operating procedures to empower the HR Chatbot to provide accurate and relevant answers to your employees’ questions about the company and its processes.
2. Employee benefits and workplace perks: Provide detailed information on employee benefits, such as health insurance, retirement plans, vacation policies, and workplace amenities. This way, the HR Chatbot can answer questions regarding these topics accurately and efficiently.
3. Talent development programs: Give the AI bot information on any ongoing professional development programs, training, workshops, and courses available to employees. This will help the bot to inform and guide employees about opportunities for growth within the organization.
4. Performance reviews and goal setting: Include information about performance management processes, deadlines for evaluations, and goal-setting procedures. This way, the HR Chatbot can provide correct information on the process and timeline for employee performance reviews.
5. HR contacts: Provide the AI bot with the names, titles, and contact information for key HR personnel. This will allow the chatbot to know whom to direct employees to when they need further assistance or if their inquiry cannot be answered through the knowledge base.
6. Frequently asked questions: Compile a list of FAQs related to HR topics, such as workplace policies, benefits, performance management, and talent development. This will enable the HR Chatbot to quickly and accurately answer users’ questions that may not be covered in other categories.
By incorporating these essential categories of knowledge into your HR Chatbot’s database, you enable the bot to provide comprehensive and accurate information that streamlines HR services and enhances employee communication within your organization.