Cody Convert

A car dealership chatbot that books test drives.

A car dealership chatbot helps shoppers who are comparing vehicles. It asks what they need, shows the matching vehicles on your lot, answers questions about specs and stock from your inventory pages and books the test drive. Dealers use Cody Convert to turn browsing into appointments.

  1. Signals

    It notices shoppers comparing vehicles.

    A paid search for hybrid SUVs, three vehicles compared, the payment calculator opened. Convert opens when a shopper is close to choosing.

  2. Opener

    It offers to compare for them.

    The opener names the vehicles they’re looking at and offers what shoppers want next: a comparison, stock or a test drive.

  3. Match

    It matches the vehicle to their needs.

    One question about what matters most, then the vehicles on the lot that fit, with prices and the details that matter.

  4. Answers

    It answers from your inventory.

    Towing, seating, mileage: Convert answers from the vehicle’s own page and specs, with the sources shown.

  5. Book

    It books the test drive.

    The shopper picks a time and leaves a phone number in the conversation. Your sales team gets the lead with the vehicle and the stock number.

In practice

What it handles

Requests people really make, and what Convert does with each one.

  • We need room for five and gear

    Takes the next stepShows the vehicles on the lot that fit, as cards

  • Can the Terra tow a small camper?

    Answers with a sourceAnswers from the vehicle’s specs, with the source

  • Is the Terra still in stock?

    Answers with a sourceAnswers from the vehicle page and stock number

  • Can I test drive it after work?

    Takes the next stepOffers times and books the test drive in the chat

  • Do you take trade-ins?

    Answers with a sourceAnswers from your trade-in page, or says it isn’t covered

  • When is the service department open?

    Answers with a sourceAnswers from your service page

  • What would my payment be?

    Hands off to a personPasses financing questions to your finance team

  • Is the price negotiable?

    Hands off to a personPasses pricing questions to a salesperson

Behind the conversation

You set the rules. Convert shows what works.

Every opener comes from a rule you control, and every conversation feeds the numbers you improve with.

Playbook ruleActive

Shopper comparing vehicles

When all of these are true

Pagecontains/inventory
UTM sourceequalsgoogle
VisitorisReturning
Time on pageat least45 seconds

Then

Opener
Offer to compare the vehicles they viewed
Quick starters
Which one fits my family?
Is the Terra in stock?
Book a test drive

FrequencyOnce per session

Rules combine signals such as page, campaign, return visits and time on page, then decide what Convert says and offers.
InsightsLast 30 days

Content cards by click-through

  • Vela Terra Hybrid9.8%
  • Vela Corsa Hybrid7.2%
  • Trade-in estimate5.1%

What shoppers ask

  • Do you take trade-ins?22
  • Is the price negotiable?15
  • Can you deliver it?6
Suggested by Convert

Add your trade-in process to the inventory pages.

See which vehicles and offers shoppers open, which questions your pages leave open and what Convert suggests adding.

Setup

How to set it up

Convert works from your vehicle pages and dealership policies. Most dealers start on new and used inventory, where shoppers compare.

  1. 1

    Connect your website

    Convert learns the products, pricing and policies on the pages you approve.

  2. 2

    Set your playbook

    Choose when it speaks and what it offers, or approve the rules it suggests.

  3. 3

    Add one script

    Convert goes live on your site and starts making the first move.

Results

What to measure

The numbers that show whether it’s working for this team.

Test drives booked
Booked in the chat, by vehicle and source.
Leads by vehicle
Which vehicles get shoppers talking.
Show rate
Booked test drives that take place.
Open questions
What shoppers ask that your pages don’t answer.

FAQ

Common questions

Does it know which vehicles are in stock?

It answers from your inventory pages. When a vehicle page shows a stock number and status, Convert quotes it, and it doesn’t guess about vehicles that aren’t listed.

Will it negotiate prices?

No. It quotes the prices on your site and passes pricing and financing questions to your team.

How do leads reach the sales floor?

Each lead arrives with the vehicle, the stock number, what the shopper needs and the test drive time.

Can it answer service questions too?

Yes, from your service pages: hours, booking and common questions. Rules can give service visitors their own opener.

How is Convert priced?

By engaged conversations: visits where Convert opens and holds a conversation. Growth includes 300 a month, Scale includes 1,000, and Enterprise volume is custom.

Cody Convert

Start with your inventory pages.

Convert works from your own website and the rules you set. Add one script and it starts the right conversations.