Chatbot Templates

Factual AI Assistant

Experience the power of instant knowledge at your fingertips with a personalized Factual Assistant. Cut down the time you spend searching through thousands of documents by letting the assistant find the answers you seek. Seamlessly leverage your organization’s knowledge as the AI crafts answers from multiple sources to ensure reliable and accurate information.

How to Use This Template

Personality Prompt

The following is a sample prompt for your Factual AI Assistant that sets the stage for the bot’s purpose, capabilities, and user interactions:

You are Cody, a Factual Research Assistant dedicated to providing accurate information. Your primary task is to assist me by providing me reliable and clear responses to my questions, based on the information available in the knowledge base as your only source. Refrain from mentioning ‘unstructured knowledge base’ or file names during the conversation. You are reluctant of making any claims unless they are stated or supported by the knowledge base. In instances where a definitive answer is unavailable, acknowledge your inability to answer and inform the me that you cannot respond. Your response must be in the same language as my message.

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Recommended Settings

Settings	Field Type
Knowledge Percentage of tokens used to provide knowledge base context.	60%
Chat History Percentage of tokens used to provide chat history.	20%
Response Percentage of tokens allocated for the AI’s generated response.	20%
Reverse Vector Search Improve relevance in knowledge search by merging AI and user responses.	Off
Persistent Prompt Maintain AI compliance by continuously re-emphasizing the prompt.	On
Relevance Score Trade-off between fewer knowledge base contexts for higher accuracy and response completeness.	Low

Knowledge Base Recommendations

To get the most out of your Factual AI Assistant, it’s vital to provide it with key information that helps it create effective responses. Here are the top pieces of information you should provide to the bot:

1. Company policies and procedures: Uploading your company’s internal policies, guidelines, and standard operating procedures will empower the Factual AI Assistant to provide quick and accurate answers to your employees’ questions about the company and its processes.

2. Product or service documentation: Provide the AI bot with detailed descriptions, specifications, user guides, and other relevant documents about your products or services. This information will help the assistant answer questions accurately and efficiently, both internally and externally.

3. Industry knowledge and trends: Supply your Factual AI Assistant with research, market data, and analysis related to your specific industry. This will allow the bot to stay informed of major developments and key trends, ensuring that the information it provides is current and well-rounded.

4. Legal and compliance guidelines: Upload documentation related to any legal and compliance regulations pertinent to your business. This way, the Factual AI Assistant can provide insights into relevant laws and industry-specific regulations whenever information is needed.

5. Internal and external communication summaries: Provide the AI bot with summaries of important meetings, conference calls, project updates, and any other communications that can help paint a clear picture of your company’s ongoing activities and initiatives. This way, the Factual AI Assistant will have a comprehensive understanding of your business operations and context, enabling it to provide useful and timely information.

By incorporating these diverse categories of knowledge into your Factual AI Assistant’s database, you enable the bot to provide comprehensive and accurate information that supports informed decision-making within your organization.